This page explains how to request deletion of your Cadence Days account and associated data.
Request Account Deletion
You can request deletion of your Cadence Days account:
- In the app, from account settings, if the in-app deletion feature is available.
- On the web, by emailing luka@sunstarmacedon.com with the subject line "Cadence Days Account Deletion Request".
- By contacting support if you cannot access your account.
To help us process your request safely, include the email address associated with the account and a short confirmation that you want the account deleted.
What Will Be Deleted
When your deletion request is completed, we intend to delete or anonymize the personal data associated with your Cadence Days account, including:
- account profile data
- cycle tracking profiles
- sharing links and invitations associated with the account
- backend account preferences tied to the account
What May Be Retained
Some limited information may be retained where necessary for:
- legal compliance
- fraud prevention
- security investigations
- dispute resolution
- financial, tax, or subscription recordkeeping where legally required
How Long Deletion Takes
We aim to process deletion requests without undue delay and normally within 30 days, subject to identity verification and any legal, security, fraud-prevention, or financial recordkeeping obligations.
Identity Verification
We may need to verify your identity before completing a deletion request in order to protect your account and prevent unauthorized deletion.
Important Notes
- You do not need to reinstall the app to request deletion through the web.
- Deletion of your account may also delete connected profiles, shared cycle relationships, and related service access.
- Some data may remain in backups for a limited period where technically necessary, subject to applicable safeguards.
Contact
For deletion support, contact luka@sunstarmacedon.com.